Privacy Policy

Information We Collect

When you contact us or request a quote, we collect information you provide to us. This typically includes:

• Your name and contact information (phone, email, address)
• Details about your concrete project
• Property information for accurate quotes
• Photos you share of your project site

We also collect basic information when you visit our website, such as:

• Your IP address and browser type
• Pages you visit on our site
• How you found our website
• Time and date of your visit

How We Use Your Information

We use the information you give us to:

• Provide accurate quotes for your project
• Schedule and complete your concrete work
• Answer your questions and provide customer service
• Send you project updates and important information
• Improve our services and website
• Keep records of our business transactions

We'll never sell your personal information to third parties. We only share your information when necessary to complete your project, like with suppliers or subcontractors working on your job.

Communication Preferences

When you contact us, you may receive:

• Responses to your inquiries
• Project quotes and estimates
• Appointment confirmations and reminders
• Important updates about your project
• Occasional tips about concrete care and maintenance

You can opt out of promotional messages at any time by contacting us. We'll always send important messages about active projects.

Cookies and Tracking

Our website may use cookies to improve your experience. Cookies are small files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve our website performance

You can disable cookies in your browser settings, but some website features may not work properly if you do.

Third-Party Services

We use trusted third-party services to help run our business, including:

• Email and communication platforms
• Website hosting services
• Form submission tools
• Analytics to understand website traffic

These services may have access to your information only to perform tasks on our behalf and are required to protect your information.

How We Protect Your Information

We take your privacy seriously and use industry-standard security measures to protect your information. This includes:

• Secure website connections (SSL encryption)
• Limited access to personal information
• Regular security updates and monitoring
• Secure storage of customer records

While we do our best to protect your information, no method of transmission over the internet is completely secure. We can't guarantee absolute security but we're committed to protecting your data.

Data Retention

We keep your information for as long as needed to provide our services and comply with legal requirements. This typically includes keeping project records, contracts, and payment information for several years after project completion.

Your Rights

You have the right to:

• Know what information we have about you
• Request a copy of your information
• Ask us to correct inaccurate information
• Request deletion of your information (with some exceptions)
• Opt out of promotional communications

To exercise these rights, contact us using the information below.

Children's Privacy

Our services are not intended for children under 18. We don't knowingly collect information from children. If you believe we've collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. We'll post any changes on this page and update the "Last updated" date.

Questions or Concerns

If you have questions about this privacy policy or how we handle your information, we're here to help:

RedHill Newton Concrete

55 Chapel St #108, Newton, MA 02458

Phone: (617) 862-3423

Email: info@newtonconcreteco.com